Service Request for Withdrawal of Funds

How to Create a Service Request for Withdrawal of Funds on BFSConnect

Welcome to BFSConnect, our client service portal. This guide will walk you through the process of creating a service request for the withdrawal of funds from an existing account.

1. Accessing the Withdraw Funds Request Dashboard

   • Click on "Service Request" in the top toolbar.
   • Select "Withdraw Funds Request" from the dropdown menu.

2. Initiating a New Withdraw Funds Request

   • On the Withdraw Funds Request Dashboard, click "Add New" to create a new request.
   • Select the account from which you wish to withdraw funds.

3. Providing Withdrawal Details

   • Choose the withdrawal transfer type and specify the amount and time of withdrawal.
   • Ensure that the withdrawal date is set to 31 days after the maturity date.
   • Enter the withdrawal amount and any necessary narration.

4. Account Closure and Transfer Information

   • Indicate whether the account is to be closed (yes or no).
   • Provide the internal transfer account details if applicable.

5. Selecting Signatory and Submitting Request

   • Choose the signatory for the transaction.
   • Once all details are entered, click "Submit Request."

Congratulations, your service request for withdrawal of funds has been successfully submitted. If you have any further questions or need assistance, feel free to reach out to our support team.